**To be launched on January 31, 2024. Access to the portal will not be available until that date.**
Every day we are presented with challenges both professionally and personally. Camunda is committed to providing support that will add value and impact your day-to-day. As we continue to grow and navigate change, we want to leverage these well-being offerings to guide us. Modern Health is a solution that provides Camundi with a holistic approach to care through podcasts, financial wellness, meditation, and much more.
This is a 100% employer-paid benefit offered to all Camundi and your dependents.
What is Modern Health?
Modern Health is a mental wellness platform that you and your dependents have access to, as a benefit offered by Camunda. Modern Health believes that quick access to personalized mental health support can have a profound impact on your day-to-day life - whether that’s at home, at work, or in your relationships. Based on your well-being assessment, Modern Health will develop a personalized care plan for you that recommends a combination of one-on-one, group, and self-serve digital resources that can help you in your areas of focus.
The Modern Health application is available in over 10 different world languages. Please check their Member Knowledge Center for the latest language information, or please reach out to help@modernhealth.com.
Getting Started with Modern Health
Registration
- Scan the following QR code to download the Modern Health mobile app or go to my.modernhealth.com.
- Sign up using your work email and Camunda as your company code.
- Answer a few questions about your well-being and preferences for care.
- Once you answer a few questions about your well-being and your preferences for the type of care, Modern Health will develop a personalized care plan for you that recommends a combination of one-on-one, group, and self-serve digital resources that can help you in your areas of focus. Through the well-being assessment, Modern Health is able to provide you with the best user experience and recommend a plan that is most effective in addressing your specific needs.
If you have trouble registering for Modern Health, please don’t hesitate to reach out to help@modernhealth.com with a note or screenshot. The Modern Health customer support team will verify the information against what they have on file with Camunda to provide you with the best instructions on how to successfully access Modern Health.
Adding Dependents
You may invite dependents to register for Modern Health only after you’ve registered yourself. Once you’ve registered, you will have the option in your user profile to invite adult dependents (18+) under “Settings”, then choose “Invite Dependents” and fill in the necessary information.
Minor Dependents (6-18 Years Old - U.S. ONLY) or (13-18 Years Old)
- Direct access to Modern Health is only available for dependents 18+. If your dependent is between the ages of 13-18 and would like access therapy sessions, after submitting the minor dependent via the mobile app or via help@modernhealth.com, the Modern Health Care Team will reach out to the main benefit holder directly via email to confirm the request and initiate the care matching process for the minor dependent.
Available Services
- Unlimited access to Modern Health's desktop portal & mobile app.
- Unlimited access to self-service care
- Guided Meditations (Ex: Sleep Mantra, Mindful Walking, Guided imagery)
- Topic-based Digital Wellness Kits on Burnout, Resilience, Parenting, etc.
- Bite-sized activities & exercises (i.e. Weekly Reset audio series, Daily Pause content)
- Unlimited access to community-based care.
- Unlimited group support sessions, known as Circles, are designed to be safe spaces for sharing & learning with others.
- Note, Circles are currently offered in English only.
- 8 Coaching sessions
- 8 Therapy sessions
- Unlimited chat services with providers between sessions.
- 24/7 phone & onsite crisis support
Coaching vs. Therapy
Additional Support
- Upon completion of your 8 coaching and 8 therapy sessions, additional sessions are available, but will be paid out-of-pocket by the Camundi. Please work with your provider (coach or therapist) directly to submit a request to Modern Health.
Types of Support
For Crisis Situations
You can find local and international resources by selecting “Settings” on the bottom right of your mobile app, and then clicking the red “Access to 24/7 Crisis Information” banner at the top of the screen.
Legal Compliance & Confidentiality
Modern Health is HIPPA, GDPR, CCPA, & SOC2 certified. They have been fully reviewed by our InfoSec, Legal and Compliance teams internally.
- All information submitted through the Modern Health application is kept confidential and used to deliver a personalized experience. No individual user data will ever be shared back to Camunda.
- Hypertext Transfer Protocol Secure (HTTPS) encryption measures are used for all data exchanged between members and the Modern Health application. Both chat and video use end-to-end encryption.
- For chat messages with providers, conversations are encrypted in transit via SSL (TLS v1.2). Each conversation (between a member and a provider) has its own encryption key and the keys are stored in a separate, secure secrets management system (Hashicorp Vault). Message contents are encrypted upon receipt by our web server, and are transported and stored encrypted in our internal systems.
- For more information, please refer to our Privacy Policy.
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