Camunda Inc Employees

Thank youfor being a part of our team. Your health and wellbeing are important to us. We are proud to offer benefits for you and your family members that demonstrates that commitment. Camunda offers:

• Medical via Cigna
  
  • For the HSA plan, there is a Camunda contribution of $2,000 for individuals/$4,000 for families annually prorated based on hire date.
• Dental via Cigna 
• Vision via VSP
• Flexible Spending Accounts and Dependent Care Flexible Spending accounts via Health Equity
• Basic Life/ADD & Disability via Unum 
• Voluntary Life/ADD via Unum 
• Employee Assistance Program via Unum
• 401(k) (including a match with instant vesting!) via Guideline

There are also other perks included in each benefit that are detailed below in the Employee Benefits Guide.

Payroll is administered semi-monthly on the 15th/last day of the month. Payroll elections can be done via Gusto.

Please send your benefits questions to: people-operations@camunda.com

2024 Camunda Inc. Benefits 

For a summary of 2023 benefits and costs, please see the Camunda 2024 Benefit Summary and full details in the digital benefits guide via Lumity. Health Related Benefits are elected through Lumity.

We have selected Cigna as our medical and dental carrier in part based on Cigna's commitment to DE&I which is of the utmost importance to the experience of Camundi. 

Changing Medical Carriers

In 2024 we switched from BCBS to Cigna. Below is additional information regarding how to ensure a smooth transition is in place to change carriers to Cigna for 2024. If you have any questions, please reach out to People Operations or Lumity Support. 

Resubmit any “Prior Authorizations” you have in place
Medical procedures and prescriptions that require prior authorization can vary from carrier to carrier. The service provider or prescribing doctor must get this approval from your new carrier. Be sure to plan ahead.

Ensure your doctor is in-network
It’s always a good practice to verify your providers are in-network.

Request “Continuity of Care”
If your current doctors or providers are no longer in-network, certain situations may qualify for transition of care.

• If your request is approved, you can continue to see your doctors for a transitional period only (not forever)
• Your new health plan would treat these medical bills as if you received in-network care

Prior Authorization for Prescriptions

Drugs that require prior authorization may vary from one insurance carrier to another. So, now is a good time to be proactive and check your new health plan’s Prescription Drug List (PDL).

Prior authorization for prescription is a doctor-insurance matter, not your pharmacy. And the process typically takes days, not hours. Your doctor will need to contact your health insurance to initiate the process.

Examples of prescriptions that may require prior approval:

• Brand name drugs when a generic is available
• Drugs that have dangerous side effects
• Drugs that are harmful when combined with other drugs
• Drugs that you should use only for certain health conditions
• Drugs that are often misused or abused
• Drugs that are usually covered, but at a higher than standard dose
• Drugs that are not covered by your insurance but deemed medically necessary by your doctor

Voluntary Life- Unum, 2024

If you have prior approval for a benefit amount over the guaranteed issue, this will be automatically approved through Unum regardless of the carrier change. Meaning, you will not be required to complete a new EOI form. 

Summary Plan Descriptions for 2024: 

Cigna PPO 250 Summary of Benefits

Cigna PPO 250 Full Policy Document (updated)

Cigna PPO HSA Summary of Benefits

Cigna HSA Full Policy Document

Cigna HSA Full Policy Document (Updated)

Cigna Dental Summary of Benefits

VSP Vision Summary of Benefits

• VSP TruHearing Hearing Aid Discount

Note: Full summary plan descriptions will be available from Cigna in February 2024. 

Group Plan Numbers (for reference): 

ID Cards

Cigna does not automatically mail physical ID cards. You can access your digital ID card via the myCigna member portal. Physical ID cards will be mailed if requested. This request can be placed in your myCigna member portal.
For those benefits that do not provide ID cards, your provider (doctor) will be able to look up your coverage via your SSN.

Additional Resources 

Welcome to Cigna Brochure- 2024

Cigna One Guide Pre-Enrollment Flyer

Transitioning to Digital ID Cards

2024 Wellness Resources

Cigna EAP Flyer

Unum EAP Flyer

Cigna Travel Health Benefit

Cigna's travel health benefit offerings can be found in the table below. Additional details regarding cost, travel radius, covered travel expenses, providers, and claim reimbursement can be found here.

Lumity 

Benefits Management is maintained via Lumity with the goal of enabling the best possible experience in benefits selection and support. 

Benefits Administration Platform

All US Camundi can Log into Lumity via Okta. 

Lumity Mobile App via Plan Year

Access your medical, dental & vision ID cards and high-level plan details - anywhere, anytime. A health insurance advocate is only one-click away (for benefit questions and claims assistance).

Lumity digital ID cards become available on your plan effective date or shortly after the insurance carriers process your benefit elections (for New Hires / Qualifying Life Events).

In 2024 Lumity migrated to a new app (PlanYear) for a more comprehensive digital experience. 

Getting Started with the PlanYear App:

1. Registration: Click on the registration link in the invitation email from your mobile device. You'll be directed to complete the registration process.  For more detailed instructions, please refer to the attached pdf document.
2. Set Your Password: Create and confirm your password to secure your account.
3. Select Your Insurance Plans: Easily choose the medical, dental, and/or vision plans you're enrolled in.  If you do not remember which plans you are enrolled in, please email or call Lumity support at support@lumity.com or 1-844-2LUMITY
4. Access Benefit Resources: Explore the app to view detailed benefit information, access your ID cards, and discover additional resources.
5. Add Dependents:
   1. Invite dependents to join the mobile app.
   2. If any dependents aren't listed, add them manually by entering their name and email.
   3. They will receive a registration email just like you did.

Additional information on Lumity's mobile app can be found here. 

Lumity Support

Concierge benefits support including 1:1 Benefit Consults (virtual calendar available for scheduling).

Lumity Support is here to help with:

• ID cards
• Selecting a health plan that best meets your needs
• Requesting “Continuity of Care” (when switching medical carriers, certain situations qualify for a transitional period where the new health plan would treat medical bills as if you received in-network care)
• Navigating “Prior Authorizations” (medical & prescriptions)
• Understanding spending accounts such as HSA and FSAs
• Finding in-network doctors/providers
• Getting answers to pharmacy coverage questions
• Expediting carrier enrollment for urgent situations
• Navigating insurance claims issues/denials
• Addressing domestic partner benefit questions
• Submitting a qualifying life event (new baby, marriage, divorce, etc.)
• Resetting passwords (for systems we have access to)
• Learning how to enroll in COBRA
• And more...

How to Contact Lumity Support

There are 3 ways to reach Lumity Support:

1. Call 1-844-2-LUMITY (1-844-258-6489)
   1. For immediate assistance and the fastest response, call during business hours:
      Monday - Friday, 6AM - 5PM PT / 9AM - 8PM ET (excluding national holidays)
      
2. Email support@Lumity.com
   
3. Via the Lumity Mobile App

You can also schedule a 1:1 Benefits Consultation from Camunda’s digital benefits guide or through the Lumity mobile app.

For a preview of the service you can expect, we invite you to check out this 2-min welcome video from Lumity’s support team.

Qualifying Life Events

Qualifying Life Events need to be submitted into Lumity within 30 days of the event.

The list of Qualifying Life Events can be found below.

• Loss of other Coverage
• Turning 26 and losing coverage through a parent’s plan
• Marriage
• Divorce
• Birth or Adoption of a Child
• Death in the Family

Additional information on Qualifying Life Events can be found here.

Submitting a Qualifying Life Event in Lumity

1. Log into Lumity via Okta
2. Select the green "Update Benefits" button
3. Select the "Life Event" option and make any changes.
4. Once submitted, the People Ops team will be notified, and your benefits will be approved and updated in Gusto based on the effective date of your change by Emily Cady.
   1. If the effective date is backdated, you will see additional deductions taken from your next pay cycle based on the contribution changes in your event.

Updating Health Account Contributions

HSA

• HSA contributions can be updated at any point throughout the year. To update your contributions, please follow the steps below.
• Log into Lumity via Okta.
  • Select "Update Benefits" → "Health Accounts" → enter your updated contribution.
• Any HSA contribution changes will be effective in the following pay cycle.

FSA

• FSA contributions can only be updated during Open Enrollment or if you experience a Qualifying Life Event.

Dependent Care FSA

• Dependent Care FSA contributions can only be updated during Open Enrollment or if you experience a Qualifying Life Event.

401(k) Employee Retirement Plan

Camunda Inc employees are eligible to participate in the 401(k) retirement plan. Camunda matches 100% of employee contributions up to the first 6% of pay and offers both Traditional and Roth 401(k) plan types. This match has no vesting period, and contributions are made per pay period.

Employees become eligible to participate on their date of hire. All employees are auto-enrolled into the plan at a deferral rate of 2% of total compensation for the traditional 401(k) plan. Employees may choose to opt out of the auto-enrollment to receive a refund within 90 days.

Employees will receive an automated email with instructions for enrolling or declining.

Our plan is managed by Guideline: https://www.guideline.com

If an employee leaves Camunda and has a balance of between $50.01 and $5,000 they will be automatically rolled over to a Guideline IRA. 

Medicare- Creditable Coverage 

Notification for Medicare eligible policyholders that our prescription drug coverage is “creditable coverage”.

• 2023 Model Creditable Coverage Disclosure Notice

What is Creditable Coverage?

Creditable means that our employer medical plan coverage is expected to pay on average as much as the standard Medicare prescription drug coverage.

We have confirmed that our medical plans are creditable.