Recognition Program: CamundiKudos

Description:

Shoutouts are designed for real-time, peer-to-peer or manager-to-direct recognition, or recently following the action of a Camundi to acknowledge and reinforce positive behaviours, actions, or accomplishments that demonstrate Camunda's F.A.I.T.H. values in day-to-day work.

Purpose:

Recognize and reinforce positive behaviours, actions, or accomplishments that demonstrate Camunda's F.A.I.T.H. values in day-to-day work

Frequency:

Ongoing, as deserving actions or behaviours are observed

Eligibility:

All Camundi are eligible to give and receive Shoutouts. We encourage all managers to regularly celebrate their directs

Nomination Criteria:

Scope: Contributions within the employee's regular job scope that go above and beyond expectations

Impact: Positive impact on the individual, team, or department's productivity, morale, or collaboration

Examples:

• Consistently delivering high-quality work under tight deadlines (Focus)
• Proactively offering to help a colleague or sharing knowledge (Talent, Integrity)
• Bringing a positive, humorous attitude to team interactions (Humor)

Award Mechanism:

Shoutouts are shared in the dedicated #shoutouts Slack channel

Process:

Have a look here for guidance on giving shoutouts! 

Consider using a template to make your shoutout even more personalized! 

Here are some templates to inspire you! 

"I want to give a huge shoutout to @[Name] for demonstrating incredible [F.A.I.T.H. value] in [specific situation/project]. Your [specific action/behavior] made a big impact on [result/outcome]. Thank you for your amazing contribution!

"@[Name], your [specific skill/talent] shone through in [project/task]. The way you [specific action/achievement] showcased your [F.A.I.T.H. value] and directly contributed to [team/company goal]. Kudos on a job well done!"

Description:

Spot Recognition Awards are ad-hoc manager nominations that acknowledge significant contributions or achievements that exceed job expectations, align with Camunda's values and goals, and have a notable impact on team or department objectives.

Purpose:

Acknowledge significant contributions or achievements that exceed job expectations and align with Camunda's values and goals

This award is not for:

• Results of a project or goal with general expected outcome
• Form of retention reward/counteroffer
• Additional compensation to increase overall pay
• Recognition for recurring projects/work

Frequency:

• Monthly, as deserving contributions or achievements are completed.
• Nominations will be reviewed in bulk during the last week of each month, assessed against equality metrics, and then approved by L-group.
• Camundi are not eligible to receive more than 2 Spot Recognition Award per calendar year

Value (gross):EUR/USD/GBP

200

Eligibility:

All Camundi are eligible to receive Spot Recognition Awards, as nominated by their manager

Nomination Criteria:

Scope: Contributions that go beyond the employee's regular job scope and have a notable impact on team or department objectives

Impact: Significant, measurable impact on team or department performance, efficiency, or goal achievement

Examples: 

• Implementing a process improvement that saves the department significant time or resources (Focus, Ambition)
• Delivering an important project ahead of schedule and under budget (Focus, Talent)
• Providing exceptional customer service that results in increased customer satisfaction or loyalty (Integrity, Talent)

Award Mechanism:

Announcement in team meeting and payout via payroll in the next available cycle post approval

Process:

Description:

For groundbreaking achievements that redefine Camunda's trajectory or market position, cementing our category leadership or driving unparalleled efficiency and growth.

Major achievements that significantly advance Camunda's strategic goals, such as expanding our market presence, driving operational excellence, or enhancing our global remote team's

Notable achievements that drive meaningful improvements or results across multiple teams or departments, contributing to Camunda's continuous growth and success.

Purpose:

Recognize extraordinary achievements that have a substantial, cross-functional impact and significantly advance Camunda's strategic objectives as a business

This award is not for:

• Recognition of overall good performance
• Form of retention reward/counteroffer
• Additional compensation to increase overall pay
• General teamwork recognition
• Recognition for recurring projects

Frequency:

• Rare, as deserving, high-impact achievements are completed
• Camundi are not eligible to receive more than 1 one Award per calendar year and significant justification will be needed if more than one nomination is received within 12 months of the last award.

Value: (gross)EUR/USD/GBP

4000

2000

750

Eligibility:

All Camundi are eligible to receive Exceptional Achievement Awards, as nominated by their manager

Nomination Criteria:

Scope: Transformative initiatives that span the entire organization and fundamentally elevate Camunda's competitive advantage or industry standing.

Impact: Game-changing, measurable impact on Camunda's long-term success, such as establishing clear category leadership, achieving unprecedented revenue growth, or revolutionizing our product offerings.

Scope: Strategic projects or innovations that involve multiple departments and deliver substantial, measurable results aligned with Camunda's key objectives.

Impact: Significant, quantifiable impact on Camunda's performance, efficiency, or competitive position, such as entering new markets, optimizing critical processes, or implementing impactful employee engagement initiatives.

Scope: Cross-functional initiatives or projects that involve several teams and deliver tangible, measurable benefits for the involved areas.

Impact: Considerable, demonstrable impact on the performance, collaboration, or goal achievement of the involved teams or departments, such as improving key metrics, streamlining workflows, or fostering innovation.

Examples (not exhaustive and all levels are available across all departments):

(Product/Engineering) Leading the development and launch of a groundbreaking new product feature that establishes Camunda as the undisputed leader in the process orchestration category, resulting in an increase in market share and an increase in annual revenue.

(Marketing/Sales) Developing and executing a transformative go-to-market strategy that positions Camunda as the clear choice for enterprise customers, resulting in a measurable increase in qualified leads, an increase in conversion rates, and a significant increase in average deal size.

(People) Designing and implementing a comprehensive global remote work policy and toolkit that enhances collaboration, productivity, and well-being for all Camundi, resulting in a measurable increase in employee engagement scores, a marked reduction in attrition, and a sizeable improvement in team performance metrics.

(Finance/Operations) Leading a company-wide initiative to streamline and automate key financial processes, resulting in a measurable reduction in manual effort, significant improvement in data accuracy, and a marked increase in operational efficiency.

(Customer Success/Support) Implementing a cross-functional training and knowledge-sharing program that upskills team members across the Product, Engineering, and Customer Success departments, resulting in a measurable increase in product adoption, and a significant reduction in customer support tickets

(IT/Security) Leading a multi-department effort to enhance Camunda's cybersecurity infrastructure and incident response protocols, resulting in a measurable reduction in security vulnerabilities, an improvement in threat detection and response times, and an increase in compliance with industry standards.

Award Mechanism:

Awards are personal, and we do not expect managers to announce these or share broadly. Payout will take place via payroll in the next available cycle

Process:

Manager request:

1. Navigate to the Camundi Profile in Bob
2. Go to Actions > Update Profile > Spot Recognition Award
3. Fill in the Form
1. Focus on the justification, especially the scope and impact. 

Approval Flow:

1. Manager enters nomination
2. Total Rewards and PBP review and approve (determine if an award has been received in the past 12 months)
3. L-Group member approves
4. SLT Member approves

Management:

• Total Rewards will monitor program utilization, and add each award to a budget tracker 
• Quarterly reporting to FP&A